Frequently Asked Questions at Granger's Automotive

The professionals at Granger’s answer all of your questions

At Granger’s Automotive, we understand that your car can sometimes be a mystery. You hear a funny noise or a strange light comes on and you’re not sure what to do. When you bring you car to Granger’s Automotive, you can trust that you will receive top-notch, professional services from experienced technicians who are honest and trustworthy. Below, we have answered some the questions we are frequently asked:

Q: When is the deductible due?

A: The deductible is due when the vehicle is finished being serviced and the customer is completely satisfied with the work that has been completed.

Q: How does Granger’s Automotive get paid for the car repair work they do?

A: We work with many different insurance companies to make sure your car repair bill is taken care of and you only have to pay the deductible. The answer to this question often depends on the insurance company. Some companies pay us directly and some pay the customer when the work is completed.

Q: After a paint job, how long should you wait before washing a car?

A: You can wash the car immediately after the PPG paint is baked on with clear coat.

Q: After a paint job, how long should you wait before waxing a car?

A: You should 30 days before waxing your car after a PPG paint job from Granger’s Automotive.

Q: Do you offer a warranty on paint jobs?

A: Yes, we offer a three-year warranty on PPG paint.

Q: What kind of warranty do you offer on workmanship?

A: at Granger’s Automotive, we are proud to offer a three-year written warranty on workmanship and car repairs.

Q: What kind of warranty do you offer on parts?

A: Each manufacturer offers a different warranty for the parts they produce. We offer the manufacturer’s warranty on all parts.

Q: What should I do if I am involved in a car accident?

A: First, get the insurance information of the other party, and then get the other driver’s information. Be sure to get the information on the person who owns the car if it is not the same as the driver. Make sure you get the phone numbers of all parties involved.

Q: Do you offer warranties on used cars?

A: Yes. However, the cost and the type of the warranty vary with the cost of the car, the length of the warranty and the mileage of the car. There is an additional cost for these warranties.

Q: Do you offer inspection services on used cars?

A: Yes. We will thoroughly inspect any used car and give you our honest assessment before you buy it.

Q: Do you do all of your repair work in house?

A: Yes, we do all work in our Toledo, Ohio facility unless something is covered under warranty at the dealership.

Q: What should I do if I have a problem with my car after repairs have been completed?

A: Call the experienced professionals at Granger’s Automotive right away and we will advise you from there.

Call the experienced professionals at Granger’s Automotive for all of your car care needs. Whether you need a new paint job or your “check engine light” is on, bring your car in to Toledo’s favorite care car center. Call us today at 419-691-2962 to set up an appointment or for a free quote for our car repair services.